About Us

Springtide seeks to reimagine the way individuals receive autism therapy and support. Learn what makes us different and how are results stack up against the competition.

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Services

Springtide provides 1:1, personalized therapies, including ABA, speech, occupational and physical therapies. In addition, we offer social skills classes, functional living skills training, school readiness training, language acquisition and family coaching.

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Get Started

We believe in a world where autism care isn't so complicated. We make it easy to get started with Springtide. After our initial call and intake, we carry the torch and do the heavy lifting for you.

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Resources

Our mission is to be the partner for families on their journey. We offer a wealth of resources to our current parents, as well as free resources for the community.

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Reach Out

Reach out today to speak to a member of our team. Whether you're a parent, partner, doctor, or a new friend, we're happy to speak with you.

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Our Story

When a child is diagnosed with Autism Spectrum Disorder, they do not need a “solution” or “fix.”

They need a partner.

This was the goal of Jia Jia Ye and the other co-founders when they opened Springtide. They envisioned an integrative, evidence-based autism care center that put the needs of each child and their family first while creating a world-class customer experience.

Equipped with a background working with other healthcare organizations that are industry leaders in customer experience, Jia Jia jumped on the opportunity to create something better in the autism space.

Springtide’s philosophy is simple: build a team of compassionate and experienced individuals to form a trusted partnership with families they can rely on for their entire journey.

Springtide’s first centers launched in 2020 and are currently proudly serving families in Connecticut and Massachusetts.
Jia Jia Ye and the Springtide West Hartford Team

REIMAGINING AUTISM CARE

Springtide's Journey

What gets us excited is the opportunity to do something unique, different, better.

Offer ABA Services in Areas Riddled with Long Wait Times and Low Access to Services

2020
Springtide began in the heart of the pandemic, arising as a welcome partner for families caring for individuals on the spectrum during a critical time in everyone's lives.

Creating Technology to Improve Clinical Outcomes and Push the Standard of Care Forward

2020
We believe that technology can be a core tool in allowing us to better understand sessions and collaborate amongst the many individuals crucial in our client's journey. This technology allows us to respond faster, collaborate better, and explain results to parents and payers.

Creating a 360-approach to Care

2021
Springtide understands better than most that autism can not be fit into a standardized checklist. In fact, many individuals on the spectrum have co-existing challenges, including medical needs, that can stand in the way of their learning and development goals if not treated. Our 360-approach allows us to identify other areas of difficulty and work to address those, which in turn opens the child up for learning and growth.

Autism Diagnosis Services

2022
One of the biggest hurdles parents face when seeking assistance for their children is access to the diagnosis itself. Insurance companies require a written, formal diagnosis of autism to cover services like ABA therapy. Long wait times deny children and their families needed support and delay the start of their plans. Springtide is proud to offer diagnostic services to help individuals throughout the community get access to services, whether with Springtide or not.

Care Navigation

2022
Parents face many challenges when navigating the world of caring for an individual on the spectrum. Our Care Navigation service seeks to expand our family support services by being the partner for them on their journey. This includes both navigating the bureaucratic world of services and benefits, as well as finding ASD-friendly resources in their area such as Barbers and Dentists.

Value-Based Care

Coming Soon
Springtide is working directly with insurance companies to lead the industry towards a value-based care approach to coverage. This approach, which bases payments on the progress and value created for the client rather than a flat fee for services, is widely used across the medical industry and will help families, providers, and payers in the autism industry experience a higher standard of care and remove many of the mysteries that still surround it.

Medical Home

Coming Soon
With our 360-approach, care navigation, diagnosis services, and deep collaboration, we seek to build a comprehensive network of specialists that can work together to provide the best possible care for an individual on the autism spectrum, from their primary medical care to their education and therapy.

Our Success

Learn why Springtide has been so successful with superior client outcomes, parent satisfaction, and increased quality of life.
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Our Values

Read about our values and our promise to families and the people we serve.
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Springtide Child Development was awarded an Award of Distinction with The Behavioral Health Center of Excellence (BHCOE) and is a member of The Council of Autism Service Providers (CASP). These awards celebrate exceptional special needs providers that are leading the way in the areas of clinical quality, staff satisfaction, qualifications, and consumer satisfaction.
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