Springtide Child Development, Inc. (“Springtide,” the “Company”, “We”, “Us”) intends for www.myspringtide.com (the “Website”) to complement the services that the Company provides. This Website Privacy Policy (“Privacy Policy”) describes the practices we follow in the collection, use, storage, and sharing of your information in the use of our Website
I. Information Collected Our Website may collect both personal information and technical information from you, your device or web browser during any visit.
Personal information. You are not required to provide personal information to view our Website. However, when you request information or services from Springtide, we may collect personal information such as your name, mailing address (including ZIP code), email address and phone number for those purposes. For example, the Company offers a Contact page for Website visitors. If you decide to participate and provide your personal information, we will collect and use personal information for the purposes of making contact with you or processing any referral that you requested in your correspondence.
Or, should you choose to apply for a job via the Contact page, your personal information will be used in accordance with this Privacy Policy and any applicable third party privacy policy to process your job application.
Technical information. The Website may also collect some technical information about your browsing session that is not personally identifiable, such as information stored in cookies. Such information might include the type of web browser you use, what kind of device you are using to view our Website, and the operating system of such device. More information on cookies is provided below.
II. Information Use and Sharing
Serving You. Our Website collects your personal information primarily for the purposes of providing our services to you in accordance with any request you make of us through the Website. The most common use of such personal information is to make contact with you in response to your request for information, or provide job search services as identified above.
Mobile Alerts. Springtide can send you alerts to any mobile device you choose and designate through our Website (“Mobile Alerts”). Mobile Alerts include time-sensitive information, such as weather-related closings or news about other operational issues which might impact our services to you. If you provide your phone number to Springtide for the purposes of receiving Mobile Alerts, your consent to such receipt is effective until withdrawn by sending an email to legal@myspringtide.com asking for your consent to be withdrawn.
Customer Service, Sales and Marketing. Our sales or customer service team may also use your personal e-mail or home address in following up to ensure your satisfaction with the Website or to answer any questions you might have. We may also compliment your information with commercially or publicly available information for the purposes of better serving you, and marketing our goods and services to you through email or telephone calls. Should you choose to not receive such marketing communications, you can unsubscribe or opt out by following the instructions in any such communication.
Sharing. We do not sell or rent your personal information. We do not share your information with third parties for the purposes of marketing or selling third party products, or our own. We may share information that is provided by you through our Website with trusted third parties solely for the purposes of fulfilling any requests you make through our Website or improving the functionality of our Website. When required by law, the Company may disclose personally identifiable information as may be required by subpoena, search warrant, or other legal process. If you are a client of Springtide, this Section II(d) does not apply to any Protected Health Information, as such term is defined in the Health Insurance Portability and Accountability Act (“HIPAA”).
Third Party Sites. Visitors to our Website may be directed to third party websites for other services or for information about our thought leadership, events, foundation and social networks. The Company makes no representations or warranties regarding how your information is stored or used on such third party websites. A link to a third party’s website on our Website should not be construed as an endorsement by the Company of any third party’s products and services. We recommend that you review the privacy policy and any terms of use for each linked third party site to determine how that website uses your personal information.
Technical Information. Non-personally identifiable technical information about your device, browser or browsing session will only be used to assist us in personalizing your browsing experience, or improving the functionality and performance of our Website. We may share such technical information with Google Analytics as part of this performance management (see more about cookies and Google Analytics below).
III. Cookies
Our Website does use cookies. Cookies are small text files placed on your computer’s hard drive by your web browser that enable us to personalize your Website browsing session. Cookies do not include personal information. Data stored in such cookies include randomly-generated tokens and numbers that enable us to customize Website content to your browser, and to collect information on how you interact with our Website. Our Website also uses these cookies for general Website analysis purposes through the assistance of Google Analytics.
The “help” portion of the toolbar on most browsers may tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, please note that disabling cookies may also prevent you from taking full advantage of some of the features on the Website.
IV. Consent and Choice The Company gives you choices regarding the collection and use of your information. If you have registered for any Company-related updates through our Website, and do not wish to be contacted, please contact the Company as noted in this Privacy Policy. Or, when applicable, please exercise your choice by opting out of any related email communications from the Company by using the “unsubscribe” feature included in any Company email, or selecting the appropriate option for any Mobile Alerts you have chosen to receive (for example, by texting “STOP, “END,” “CANCEL” or “QUIT” in response to text messages specific to marketing). By using the Website, you consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please discontinue use.
V. Accessing Your Information Whenever possible, our Company will provide you access to any personal information we may retain. Please contact the Company as noted below to make any such requests.
VI. Data Integrity and Security While perfect information security is never possible, the Company has implemented commercially reasonable technical, physical and administrative safeguards to protect your information against loss, misuse, alteration or destruction.
VII. Do Not Track The Website honors Do Not Track (DNT) signals emitted from your web browser. Our Website does not collect personal information about your activities on our Website over time and across third party websites or online services.
VIII. United States Use Only Our Website is intended to service U.S. customers only. Our Website is not intended to collect, use, or share personal information of individuals outside the U.S.
IX. Children’s Online Privacy Protection Act Compliance We do not intentionally collect information from any individual under 13 years of age. Our Website is directed to people who are at least 13 years or age or older.
XI. Contacting the Company
If you have any questions or concerns about the practices or your dealings with this Website, you can contact:
Via Mail:
Springtide Child Development, Inc.
PO Box 740
Monroe, CT 06468
Attention: Jia Jia Ye
Via Phone:
(888) 260-1609
Via email:
Webmaster at hello@myspringtide.com
XII. Changes to this Privacy Policy
The Company may change this Privacy Policy from time to time as required by evolving business needs. If changes to the Privacy Policy are made, please note that it may take up to 30 business days before new privacy practices are implemented. The current revision date of any Privacy Policy will always be designated within the Policy. Check this page periodically if you would like to monitor changes.
This Privacy Policy was last revised on: April 29, 2020
